Power Failure has a Cost
At Hanley Energy Electrical, we don't try to fit our customers into any predefined boxes. If you experience some kind of loss when power is interrupted, you have critical-power needs.
Losses often equal costs, and they include:
- Diminished Safety
- Work Stoppages
- Decreased Production
- Increased Staffing Demands
- Product or Resource Waste
At HEE, we don't believe that lives have to be on the line for your power to be considered critical. A variety of industries and organizations have critical-power needs, from healthcare facilities with life support equipment to manufacturers who have limited production windows to work with raw resources.
If power is vital to your business, then it's critical to us.
We're here for you, 24/7
At HEE, we have live Customer Support staff standing by 24 hours a day, 7 days a week, 365 days a year.
Someone is always available, ready to discuss your situation and then communicate details to one of our electrical professionals.
Unlike other companies, we won't waste your time by sending you a warm - but unqualified - body.
The team member assigned to your case will assess your emergency, contact additional technical specialists (if necessary), and determine the availability of parts that may be needed. We promise that you will have a qualified electrical professional ready to diagnose, replace, and test new equipment on-site within two hours of your call. And, if you have an Operational-Level Agreement (OLA) or Service-Level Agreement (SLA) with stricter requirements, we'll meet those, too.
Our Emergency Response services are truly the best in the electrical industry.
Your opinion matters
The first step in our CURRENT approach is all about collaboration. We begin every project by asking a lot of questions and listening closely to the answers. We feel that partnerships are a two-way street; we're not here to tell you how to run your business.
We're here to enable your business.
If you prefer a certain vendor or only want Original Equipment Manufacturer (OEM) parts, you got it! If you utilized another contractor during the construction of your space, but now want us to step in to work on your backup power systems - we're okay with that, too.
At HEE, we'll always give you our honest, unbiased advice - but we'll also respect your choices.
It's our CURRENT way
At HEE, we understand our customers are always under some sort of pressure - pressure to transfer operations to the cloud, pressure to produce more in a smaller space, pressure to integrate new technology.
It's a never-ending cycle of business transformation, and it can be exhausting.
We developed our CURRENT approach to help our customers embrace change, no matter how big or how little. We will walk alongside you, listen to your problems, and adopt your goals as our own. Then, we'll support you as you navigate to those new objectives, dealing with any challenges that may arise.
Transformation can be invigorating! Let HEE empower you to succeed.
Don't let power failure impact your business. Give HEE a call today!
